Streamlining SAP Management: How ToggleNow Helped a Chemical Company Reduce SoD Conflicts by 42% In today’s complex and fast-paced business environment, organizations rely heavily on ERP systems like SAP to manage critical business operations. However, with this reliance comes the challenge of ensuring secure and efficient system access. One of the most pressing issues faced by SAP customers is managing Segregation of Duties (SoD) conflicts and the proliferation of irrelevant transaction codes. These problems not only burden system administrators but also create significant audit challenges and increase the risk of internal fraud. Our client, a leading chemical company with a large and diverse user base, was no exception. Their SAP landscape had become increasingly difficult to manage over time. SoD conflicts were widespread, stemming from overlapping access rights across various roles. Additionally, many users had access to transaction codes that were either obsolete or irrelevant to their job functions. This excessive access made their SAP system vulnerable and created confusion during internal and external audits. The complexity of managing roles and permissions was also affecting operational efficiency and slowing down compliance processes. Recognizing the need for a transformative solution, the company partnered with ToggleNow, a trusted name in SAP security and compliance solutions. ToggleNow brought to the table their SAP-certified application, Verity, a powerful tool specifically designed to manage and monitor SoD risks. Verity is built around industry-standard risk rule sets and is capable of identifying, analyzing, and remediating access risks in a streamlined manner. The engagement began with a comprehensive assessment of the client’s existing SAP security model. ToggleNow’s team of experts conducted an in-depth analysis of user access, roles, and transaction codes. What they found confirmed the client’s concerns—numerous redundant roles, an outdated role design strategy, and an alarming number of SoD conflicts that had gone unresolved for years. Many users had elevated access rights that were neither justified nor monitored. Using Verity, ToggleNow mapped out all access permissions and identified critical conflicts that posed a threat to the organization’s compliance posture. The application’s intuitive dashboards and reporting features enabled the client to visualize SoD violations and transaction code usage patterns more clearly than ever before. Based on this analysis, ToggleNow implemented a role redesign strategy. Instead of attempting to fix individual conflicts manually—which is both time-consuming and ineffective at scale—the team restructured the client’s role architecture. This involved consolidating redundant roles, eliminating obsolete transaction codes, and aligning access rights with actual job responsibilities. The result was a cleaner, more maintainable role structure that significantly reduced risk exposure. ToggleNow also introduced automated controls within the SAP environment to prevent new SoD conflicts from arising. These preventive mechanisms ensured that any new role assignments or user changes would be automatically checked against the risk rule set, creating a proactive approach to access governance. The outcomes were impressive. Within a relatively short time, the company saw a 42% reduction in SoD conflicts, along with a substantial decrease in unnecessary role modifications. Audit preparation time was cut significantly, as the compliance team could now generate comprehensive and accurate access reports directly from Verity. Auditors also found it easier to verify compliance, thanks to the system’s transparency and clear documentation of access controls. Beyond the numbers, the organization experienced a cultural shift in how SAP access was managed. Teams across departments began to better understand the importance of proper access control, and IT administrators found the new system far easier to manage. In conclusion, ToggleNow’s Verity application not only helped this chemical company resolve longstanding security and compliance issues but also laid the foundation for a more secure, efficient, and audit-ready SAP environment. By combining technology with best practices, ToggleNow delivered a solution that was both impactful and sustainable—proving once again that SAP access management doesn’t have to be a burden when approached the right way.

Read more: https://togglenow.com/case-studies/how-we-helped-businesses-succeed-by-providing-them-with-innovative-and-effective-solutions-to-manage-risks/.

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